Privacy Policy

Privacy Policy for Guava Lebanon - Women’s Fashion

Effective Date: 20/11/2024

Thank you for choosing Guava Lebanon - Women’s Fashion. Your privacy is important to us, and this Privacy Policy outlines how we collect, use, and protect your information when you use our mobile application and services.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, and delivery address when you create an account or place an order.
  • Payment information (e.g., credit/debit card details) for processing your purchases.

1.2 Non-Personal Information:

  • Device information, operating system, and app usage statistics for performance improvement.
  • Location data for accurate delivery services (with your permission).

1.3 Cookies and Tracking Technologies:
We use cookies or similar technologies to enhance your app experience and analyze app performance.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders.
  • Communicate with you regarding your purchases, updates, or customer support inquiries.
  • Personalize your shopping experience by suggesting products based on your preferences.
  • Ensure app functionality, security, and performance.

3. Sharing Your Information

We respect your privacy and will not sell or rent your information to third parties. However, we may share your information with:

  • Service Providers: To fulfill orders, process payments, and deliver goods.
  • Legal Authorities: If required by law or to protect our rights and comply with legal obligations.

4. Data Security

We prioritize the security of your personal information by implementing industry-standard measures such as encryption and secure servers. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Choices

  • Access and Update: You can access and update your account information at any time through the app.
  • Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in our emails.
  • Location Services: You can disable location tracking in your device settings.

6. Third-Party Links

Our app may contain links to third-party websites or services. We are not responsible for their privacy practices, so we encourage you to review their policies.

7. Children’s Privacy

Our app is not intended for children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting in the app. Please review this policy periodically to stay informed.